Parking Compliance Officer

Offre d’emploi originale

The Parking Compliance Officer is responsible for enforcing parking regulations, managing traffic flow, and supporting daily parking service operations. They also provide customer assistance, including wayfinding and guidance on the use of parking equipment.

Détails du poste

This competition is open to all applicants however; internal candidates and applicants who were former employees of the University of Alberta will be given priority consideration before external candidates. Please log in to verify your internal candidate status. Location - This role is in-person at North Campus Edmonton, South Campus Edmonton, and Campus Saint-Jean. The responsibility of the Parking Compliance Officer (PCO) is to enforce parking regulations, provide traffic direction, and support day to day operations of parking service delivery. The PCO also is responsible to assist clients in a variety of ways using the highest standards of customer service, including providing information and wayfinding, and assistance in the use of parking equipment. Responsibilities Enforces Parking and Traffic Regulations by issuing parking violation warnings and citations, as required Acts as a campus community ambassador by providing information and directions and assists motorists in finding appropriate parking and using parking equipment Places traffic control devices such as barricades and directs traffic, as required Performs minor repairs/maintenance to/of parking equipment as required from time to time Qualifications A valid Alberta Class 5 (non-GDL) driver’s license is required; Must be able to provide a recent copy of a three-year driver’s abstract with no more than six (6) demerits and/or two (2) moving violations within the last two years. Expected to complete the U of A driving certification course; Grade 12 diploma or equivalent; Related industry experience desirable; Cash handling, customer service experience preferred; Previous exposure to parking technology is preferred. This position is subject to all applicable terms and conditions of the collective agreement between the Governors of the University of Alberta and the Non-Academic Staff Association (NASA). This position offers a comprehensive benefits package. The University of Alberta, its buildings, labs and research stations are primarily located on the territory of Néhiyaw (Cree), Niitsitapi (Blackfoot), Métis, Nakoda (Stoney), Dene, Haudenosaunee (Iroquois) and Anishinaabe (Ojibway/Saulteaux), lands that are now known as part of Treaties 6, 7 and 8 and homeland of the Métis. The University of Alberta respects the sovereignty, lands, histories, languages, knowledge systems and cultures of all First Nations, Métis, and Inuit. The University of Alberta is a community of knowledge seekers, change makers and world shapers who lead with purpose each and every day. We are home to over 14,000 faculty and staff, more than 40,000 students and a growing community of 300,000 alumni worldwide. Your work will have a meaningful influence on a fascinating cross-section of people - from our students and community members, to our renowned researchers and innovators, making discoveries and generating solutions that make the world healthier, safer, stronger and more just. Learn more. At the University of Alberta, we are committed to creating an inclusive and accessible hiring process for all candidates. If you require accommodations to participate in the interview process, please let us know at the time of booking your interview and we will make every effort to accommodate your needs. We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted. All University employees have a responsibility to foster a workplace that prioritizes safety in all its forms—physical, cultural, and psychological. This is achieved by promoting a safe environment, adhering to all safety laws, policies and procedures, completing all required safety training, identifying hazards and implementing controls, reporting incidents, and contributing to a culture of belonging and respect, while endeavoring to ensure that all colleagues feel valued and safe to express their thoughts, perspectives and concerns. The University of Alberta is committed to creating a university community where everyone feels valued, barriers to success are removed, and thriving connections are fostered. We welcome applications from all qualified persons. We encourage women, First Nations, Métis and Inuit persons, members of visible minority groups, persons with disabilities, persons of any sexual orientation or gender identity and expression, and all those who may contribute to the further diversification of ideas and the University to apply. L’Université de l’Alberta s’engage à créer une communauté universitaire où chaque personne se sent valorisée, où les obstacles à la réussite sont éliminés et où des connexions enrichissantes peuvent se développer. Nous accueillons les demandes de toutes les personnes qualifiées. Nous encourageons les femmes; Premières nations, Métis et Inuits; membres des groupes minoritaires visibles; personnes handicapées; personnes de toute orientation sexuelle ou identité et expression de genre; et toutes les personnes qui peuvent contribuer à la diversification des idées et à l'université à postuler. The Campus Operations & Services team supports the University of Alberta through a range of essential services and works for operating, maintaining and renewing infrastructure across our campuses.

Ce que vous ferez

The Parking Compliance Officer is responsible for enforcing parking regulations, managing traffic flow, and supporting daily parking service operations. They also provide customer assistance, including wayfinding and guidance on the use of parking equipment.

Exigences

Candidates must possess a Grade 12 diploma and a valid Alberta Class 5 (non-GDL) driver's license with a clean driving record. Previous experience in customer service, cash handling, and parking technology is considered an asset.

Avantages

• Comprehensive benefits package

Compétences indiquées

• Service à la clientèle · Souhaitée
• Manipulation d’argent · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Parking enforcement
• Traffic direction
• Customer service
• Wayfinding
• Parking equipment operation
• Cash handling
• Parking technology
• Influencing Skills
• Influencing Without Authority
• Research
• Customer Service
• Psychology
• Knowledge-Based Systems
• Operations
• Safety Training
• Booking (Sales)
• Diversification (Investing)

Domaines d’emploi

• Security & Safety
• Customer Service & Support
• Administrative
• Education
• Compliance Officer
• Compliance Officer / Analyst
• Legal and Related Associate Professionals
• Compliance Officers